Our Fundraising Promise

The fundraising promise and privacy policy  

Many thousands of people throughout Gloucestershire depend on our care and support, and quite simply, we couldn’t be there for them without the generosity of people like you. It is therefore of paramount importance that you feel donating to Longfield is positive, worthwhile and rewarding. 

As part of our commitment to excellent supporter care, we make these promises to you: 

We promise to provide information about our work and finances so you can see how your money is being spent and what a difference you are making to people living with a terminal illness. 

We promise to communicate with you in a way that suits you. If you tell us you would prefer less contact or don’t want us to hear from us at all, we will respect your wishes.   

We promise to check at the start of every conversation, on the phone or in person, that you are happy to speak to us. 

We promise we will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision 

We promise never to sell your data to any third party. We will only share your details with other charities if we have your permission to do so. 

We promise to adhere to all industry guidelines and regulations and require others acting on our behalf to do the same. We will regularly monitor the activities and compliance of our suppliers, including for the protection of vulnerable people. 

We promise to make it easy for you to tell us your contact preferences and we are here to talk to you about our work or answer any questions. You can call our dedicated Supporter Care Team on 01453 886868 (Monday to Friday 9am- 5pm) or email [email protected].  If you tell us that you don’t want us to contact you in a particular way we will not do so 

Thank you for your continued support